Privacy Policy

Privacy Policy

Last updated: February 02, 2025

1. Introduction

This Privacy Policy explains how Apex Roofers & Repairs ("we", "our", "us") collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process the following personal data:

• Identity Data (name, title, date of birth)
• Contact Data (email address, telephone numbers, postal address)
• Technical Data (IP address, browser type, device information)
• Usage Data (how you use our website and services)
• Marketing and Communications Data (your preferences in receiving marketing)

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have explicitly agreed to the processing
• Contract: Where processing is necessary for a contract with you
• Legal Obligation: Where we must comply with the law
• Legitimate Interests: Where it's in our legitimate business interests

4. How We Use Your Information

We use your personal data to:

• Provide our services to you
• Process your payments
• Communicate with you about our services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

5. Data Sharing and Transfers

We may share your personal data with:

• Service providers who assist in our operations
• Professional advisers (lawyers, bankers, auditors)
• Authorities when required by law

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent

7. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Cookies

Our website uses cookies and similar technologies. For more information, please see our Cookie Policy.

10. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at:

Email: sales@aroofers.co.uk
Phone: 020 3907 6767
Address: Craven Park Road,
London, N15 6AB, UK

11. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).